FAQ
Rancho Management 24 hour
Answer Service: 604 684 4508
Strata: Creekside@gmail.com
Fire, Police
Or Ambulance: call 911.
Rancho Management Services (BC) LTD
Financial matters, forms and information on file relating to ownership and buying or selling a unit, renovations, parking stalls, safety issues, contractor enquiries including caretaker and janitorial, concerns with windows, balconies, pipes, heating, alarms, leaks etc.
Address: 8th Floor – 1125 Howe Street
Vancouver, B.C. V6Z 2K8
Office hours: 9:00 – 5:00 pm
Phone: 604 684 4508
Email: www.ranchovan.com
24 HOUR
Answer Service: 604 684 4508
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Under the Creekside condominium bylaws an owner is allowed to rent their condominium or townhouse for no less than 30 days. A Form K must be submitted to the Strata Corporation within 2 weeks of a tenant occupancy or sub-let occupancy. Please go to MyRancho.com to acquire the form.
Owners are responsible for the deductible on the insurance if they are found to have caused water or sewage backup damage. Please check with your insurance provider that you have adequate insurance coverage for your unit.
Flood: $100,000 deductible
Lock & Key: $250 deductible
All Risk: $25,000
Sewer Back-up: $100,000
Water Damage: $100,000
Earthquake: 10%
Any further questions please contact the strata agent
Report any issues concerning cleaning the building to:
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
If you have lost your key or require a new fob please contact the building agent
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Residents must register their pet(s) with the council within 30 days of the pet residing on a strata lot by providing, in writing, the name of the permitted pet(s), breed, colour and markings, together with the name, strata lot number and telephone number of the pet owner. Pet Registration forms are available from the Resident Caretaker office.
Dogs must have current rabies shots and be licensed through the City of Vancouver and kept in accordance with City Animal Control By-laws. Proof of licensing and current rabies shots must be provided at time of reg.
Please refer to Division 17 – Pets in the Bylaws for all rules and restrictions.
All children must be accompanied by an adult in common areas. A play area in the courtyard is available. As a parent please consider the noise level in the area and respect the neighbours who’s homes might overlook the play area.
An owner or a renter is responsible for the deductible on the insurance if they are found to have caused water or sewage backup damage. Please check with your insurance provider that you have adequate insurance coverage for your unit.
Flood: $100,000 deductible
Lock & Key: $250 deductible
All Risk: $25,000
Sewer Back-up: $100,000
Water Damage: $100,000
Earthquake: 10%
Any further questions please contact the strata agent
Go to MyRancho.com or Contact Jeremy Lim at Rancho at
The replacement cost is $80
A strata council has a one-year term. Names are put forward for consideration and are voted on by owners the annual general meeting. The council must have at least 3 and not more than members
Simply register your name unit number, (optional phone number) and email with your strata agent at Rancho Management or go to www.125milross.com to register.
Unfortunately there is no short-term parking. The carwash station on level one not considered guest parking. Vehicles parked there will be towed at owners expense. All guest vehicles which are parked in owners parking spots must clearly display the guest parking pass.
(1) The Social Room may be booked for private functions by Owners/Occupants only.
(2) All bookings are to be made through the Building Caretaker.
(3) Please see rules for room rental fee.
(4) A separate damage deposit of $200.00 will be required in addition to the rental fee, which will be refunded if the room and contents are left in a clean and undamaged condition. The payments are to be in cash or cheque in advance of the function date and paid to the Corporation care of the Building Caretaker. A ‘Lounge Condition Form’ acknowledging the booking and cleaning responsibility must also be signed at the time of booking. If the room is not cleaned by noon the following day, a cleaning fee will be subtracted from the deposit. Theft or damage to be paid by the offending Strata Lot, which can include but is not limited to carpet cleaning, appliance repair, furniture repair, painting, pool cue replacement etc.
(5) Smoking, alcohol and pets are not permitted in the Meeting Room.
(6) The production or reproduction of sound is permitted in moderation.
(7) Please see rules for hours.
(8) Persons using this facility do so at their own risk and release and indemnify the Strata Corporation and the managing agent from any and all claims from the use of this facility.
How do I join the strata Council?
An owner, tenant or occupant may not rent a strata lot for short-term rental defined as less than 30 days or face a $1000 per day fine.
Any issues or concerns pertaining to neighbours, strata minutes, owner concerns etc please contact the strata council. One member will respond within 24 hours.
Strata council: stratacreekside@gmail.com
FAQ
Here is a list of the most common questions owners and renters ask the Creekside agent or strata council. Should you have other questions please don’t hesitate to contact the agent.