Question 1

Welcome Letter Strata Manager Jeremy Lim

Accepted Answer

Welcome Letter Strata Manager Jeremy Lim(undefined)

Question 2

BCS2563 Bylaws

Accepted Answer

BCS2563 Bylaws

Question 3

BCS2563 Rules

Accepted Answer

BCS2563 Rules(undefined)

Question 4

Emergency Procedures & Information Form

Accepted Answer

Emergency Procedures & Information Form(undefined)

Question 5

Garbage & Recycling

Accepted Answer

Garbage & Recycling(undefined)

Question 6

Moving in Package

Accepted Answer

Moving in Package(undefined)

Question 7

Emergencies

Accepted Answer

Rancho Management 24 hour 
Answer Service: 604 684 4508
Strata: Creekside@gmail.com
 
Fire, Police
Or Ambulance: call 911.

Question 8

Rancho Management Services (BC) LTD

Accepted Answer

Rancho Management Services (BC) LTD
Financial matters, forms and information on file relating to ownership and buying or selling a unit, renovations, parking stalls, safety issues, contractor enquiries including caretaker and janitorial, concerns with windows, balconies, pipes, heating, alarms, leaks etc.
 
Address: 8th Floor – 1125 Howe Street
Vancouver, B.C. V6Z 2K8
 
Office hours: 9:00 – 5:00 pm
Phone: 604 684 4508
Email: www.ranchovan.com
 
24 HOUR
Answer Service: 604 684 4508
 
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com

Question 9

Can I rent my condominium at Creekside?

Accepted Answer

Under the Creekside condominium bylaws an owner is allowed to rent their condominium or townhouse for no less than 30 days. A Form K must be submitted to the Strata Corporation within 2 weeks of a tenant occupancy or sub-let occupancy. Please go to MyRancho.com to acquire the form.

Question 10

What kind of insurance do I need if I own at Creekside?

Accepted Answer

Owners are responsible for the deductible on the insurance if they are found to have caused water or sewage backup damage. Please check with your insurance provider that you have adequate insurance coverage for your unit.

Flood: $100,000 deductible
Lock & Key: $250 deductible
All Risk: $25,000
Sewer Back-up: $100,000
Water Damage: $100,000
Earthquake: 10%
 
Any further questions please contact the strata agent

Question 11

Notice of Tenants Responsibility

Accepted Answer

Notice of Tenants Responsibility(undefined)

Question 12

Cleaning Issues

Accepted Answer

Report any issues concerning cleaning the building to:

Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com

Question 13

Parking, Storage & Bikes"

Accepted Answer

Parking, Storage & Bikes(undefined)

Question 14

Rancho Quick Numbers, Website & Benefits Program"

Accepted Answer

Rancho Quick Numbers, Website & Benefits Program(undefined)

Question 15

Security

Accepted Answer

Security(undefined)

Question 16

Strata Fee Schedule Policy

Accepted Answer

Strata Fee Schedule Policy(undefined)

Question 17

Strata’s Insurance – Owner’s Insurance

Question 18

Vacation Time

Accepted Answer

Vacation Time(undefined)

Question 19

Pre-Authorized Debit Form

Accepted Answer

Pre-Authorized Debit Form(undefined)

Question 20

Rancho Website Welcome Package

Accepted Answer

Rancho Website Welcome Package(undefined)

Question 21

Community Room Bookings

Accepted Answer

Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com

Question 22

Fobs and Keys

Accepted Answer

If you have lost your key or require a new fob please contact the building agent
 
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com

Question 23

What are pet owner’s responsibility at Creekside?

Accepted Answer

Residents must register their pet(s) with the council within 30 days of the pet residing on a strata lot by providing, in writing, the name of the permitted pet(s), breed, colour and markings, together with the name, strata lot number and telephone number of the pet owner. Pet Registration forms are available from the Resident Caretaker office. 
 
Dogs must have current rabies shots and be licensed through the City of Vancouver and kept in accordance with City Animal Control By-laws. Proof of licensing and current rabies shots must be provided at time of reg. 
 
Please refer to Division 17 – Pets in the Bylaws for all rules and restrictions.

Question 24

Can my children play in common property at Creekside?

Accepted Answer

All children must be accompanied by an adult in common areas. A play area in the courtyard is available. As a parent please consider the noise level in the area and respect the neighbours who’s homes might overlook the play area.

Question 25

What kind of insurance is needed if I am a renter at Creekside?

Accepted Answer

An owner or a renter is responsible for the deductible on the insurance if they are found to have caused water or sewage backup damage. Please check with your insurance provider that you have adequate insurance coverage for your unit.
 
Flood: $100,000 deductible
Lock & Key: $250 deductible
All Risk: $25,000
Sewer Back-up: $100,000
Water Damage: $100,000
Earthquake: 10%
 
Any further questions please contact the strata agent

Question 26

Who do I contact if I lost or have had my key fob stolen?

Accepted Answer

Go to MyRancho.com or Contact Jeremy Lim at Rancho at 
 
The replacement cost is $80

A strata council has a one-year term. Names are put forward for consideration and are voted on by owners the annual general meeting. The council must have at least 3 and not more than members

Question 27

Instead of using Canada Post how can I get Creekside notices emailed to me?

Accepted Answer

Simply register your name unit number, (optional phone number)  and email with your strata agent at Rancho Management or go to www.125milross.com to register.

Question 28

Is there guest parking available at Creekside?

Accepted Answer

Unfortunately there is no short-term parking. The carwash station on level one not considered guest parking. Vehicles parked there will be towed at owners expense.  All guest vehicles which are parked in owners parking spots must clearly display the guest parking pass.

Question 29

How do I book the social Room?

Accepted Answer

(1) The Social Room may be booked for private functions by Owners/Occupants only. 
 
(2) All bookings are to be made through the Building Caretaker. 
 
(3) Please see rules for room rental fee. 
 
(4) A separate damage deposit of $200.00 will be required in addition to the rental fee, which will be refunded if the room and contents are left in a clean and undamaged condition. The payments are to be in cash or cheque in advance of the function date and paid to the Corporation care of the Building Caretaker. A ‘Lounge Condition Form’ acknowledging the booking and cleaning responsibility must also be signed at the time of booking. If the room is not cleaned by noon the following day, a cleaning fee will be subtracted from the deposit. Theft or damage to be paid by the offending Strata Lot, which can include but is not limited to carpet cleaning, appliance repair, furniture repair, painting, pool cue replacement etc. 
 
(5) Smoking, alcohol and pets are not permitted in the Meeting Room. 
 
(6) The production or reproduction of sound is permitted in moderation.
 
(7) Please see rules for hours. 
 
(8) Persons using this facility do so at their own risk and release and indemnify the Strata Corporation and the managing agent from any and all claims from the use of this facility.

How do I join the strata Council?

Question 30

Can I rent my condominium on short term rental?

Accepted Answer

An owner, tenant or occupant may not rent a strata lot for short-term rental defined as less than 30 days or face a $1000 per day fine.

Question 31

Building Envelope and Maintenance

Accepted Answer

Building Envelope and Maintenance(undefined)

Question 32

Strata Council

Accepted Answer

Any issues or concerns pertaining to neighbours, strata minutes, owner concerns etc please contact the strata council. One member will respond within 24 hours.
 
Strata council: stratacreekside@gmail.com

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