WHO TO CONTACT
Emergencies
Rancho Management 24 hour
Answer Service: 604 684 4508
Strata: Creekside@gmail.com
Fire, Police
Or Ambulance: call 911
Rancho Management Services (BC) LTD
Financial matters, forms and information on file relating to ownership and buying or selling a unit, renovations, parking stalls, safety issues, contractor enquiries including caretaker and janitorial, concerns with windows, balconies, pipes, heating, alarms, leaks etc.
Address: 8th Floor – 1125 Howe Street, Vancouver, B.C. V6Z 2K8
Office hours: 9:00 – 5:00 pm
Phone: 604 684 4508
Email: www.ranchovan.com
24 HOUR
Answer Service: 604 684 4508
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Cleaning Issues
Report any issues concerning cleaning the building to:
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Community Room Bookings
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Fobs and Keys
If you have lost your key or require a new fob please contact the building agent
Strata Agent: Jeremy Lim
Hours: 9:00 am and 5:00 pm,
Direct: 604 331 4236
Email: JLim@RanchoGroup.com
Strata Council
Any issues or concerns pertaining to neighbours, strata minutes, owner concerns etc please contact the strata council. One member will respond within 24 hours.
Strata council: Creekside@gmail.com
